Support

Need help with PennyPact, PennyPact Pro, iCloud backup and sync, household sharing or restore? Start here, or email us directly.

Contact

Email: [email protected]

Please include your iPhone model, iOS version, PennyPact version and a short description of what happened.

PennyPact Pro

PennyPact Pro unlocks unlimited planning, iCloud backup and sync, household sharing, widgets, receipt scan, export/restore and advanced reminders. Restore Purchases is available in Settings > PennyPact Pro.

iCloud backup and sync

iCloud backup and sync require PennyPact Pro. Enable them from Settings > Household & Sync. Changes are saved locally first, then synced through your own iCloud when available.

Restore

To check restore, install PennyPact with the same Apple ID and use Restore from iCloud in Settings after Pro is active. Make sure iCloud Drive is enabled on the device.

Household sharing

Household sharing requires PennyPact Pro. The household owner can invite someone through Apple’s iCloud sharing sheet. The invited person needs PennyPact installed and iCloud enabled.

Privacy

No PennyPact account. No bank login. No card credentials. Your budget data stays on this device and, if enabled, syncs through your own iCloud.

Common checks

  • Confirm iCloud Drive is enabled on the iPhone.
  • Confirm the same Apple ID is signed in after reinstalling.
  • Open PennyPact after reinstalling before testing restore.
  • Use the latest App Store build.